What does hiring marshals and stewards from Envisage Promotions include?

When you book through Envisage Promotions, you get professional, fully briefed staff who know exactly what their role involves before they arrive on site. They can support everything from crowd flow and safety to welcoming guests. The team is made up of thousands of experienced personnel across the UK, so you can usually secure local staff without adding travel costs. For larger events, they can also provide an on-site Event Manager to keep everything organised.

What kinds of tasks can marshals and stewards perform at events?

The team can cover a wide range of jobs depending on what your event requires. This often includes guiding visitors, supporting car park operations, managing queues, handling ticket checks, greeting guests, providing general customer support, giving out information or refreshments, and helping maintain a safe environment. They can also assist in emergencies or during evacuations. Their role is to be visible, approachable, and proactive in keeping the event running smoothly.

Is there a limit to how many event marshals or stewards we can book?

There’s no minimum or maximum. Whether you need one person or several dozen, Envisage Promotions can scale the team to match the size of your event. If you need a larger workforce, especially 20 or more people, it’s usually recommended to add an Event Manager so you have a clear point of coordination on the day.

Will we incur extra travel or accommodation costs for staff?

In most cases, no. Envisage Promotions typically supplies local personnel, which helps avoid additional travel expenses. On occasions where a local team isn’t available, they’ll discuss any possible travel or overnight requirements with you in advance so you can confirm everything before booking.

What happens if an event steward or marshal doesn’t show up?

While no-shows are uncommon thanks to the agency’s check-in system, they do have a process in place just in case. If a staff member fails to arrive, you’re asked to get in touch within the first hour of their scheduled start time. Envisage Promotions will aim to replace them the same day, and if that isn’t possible, they’ll work with you on rescheduling or arranging a refund.

Can we request the same event stewards or marshals we’ve used before?

Yes, you’re welcome to request specific individuals. Envisage Promotions will contact those staff members and try to secure them for your dates. Availability isn’t guaranteed, but they do make the effort to arrange familiar faces when they can.

Do the event stewards and marshals receive training or a briefing before the event?

Yes. Every staff member receives a clear briefing based on the details you provide, so they arrive prepared and confident in their responsibilities. You can also request that they read additional event documents or wear specific clothing, such as branded T-shirts or high-visibility gear, as long as it’s practical for the job.

How do we book event marshals or stewards with Envisage Promotions?

Booking is straightforward. You can call their office or submit an enquiry form outlining your event, staffing needs, timings, and any special instructions. Once they have your brief, they’ll handle matching the right people, delivering the pre-event briefing, and managing the logistics, so everything is ready for the day.

Nationwide Event Marshals and Stewards Agency

Envisage Agency are one of the UK’s largest event staff agencies. With over 10,000 stewards and marshals on our books we have experienced staff available for any type of event. We are an established and growing company in the event security sector, with a professional management team dedicated to ensuring the highest standards of safety and operations.

Our goal is to make hiring stewards and event marshals easy for our customers whilst delivering experienced staff!

Because we have staff located all across the UK we use local staff to where you need them. Having local area knowledge means they can direct and engage with visitors and crowds without hesitation. It also means no extra travel cost for you to pay. Our agency covers multiple locations, including London and other major areas, providing flexible staffing solutions wherever your event is held.

There are no minimum or maximum number of marshals you can hire and we also provide Event Managers too. We work closely with clients, with a deep understanding of their needs, and provide support before, during, and after the event to ensure everything runs smoothly.

Our company aims to hire the right people for each job type, and invites interested individuals to join our team for various job opportunities in the event and security industry.

So why use Envisage Agency for your event staff?

At Envisage Agency, we take the hassle out of staffing your event by providing fully briefed, professional staff who follow established procedures to ensure your event runs smoothly and efficiently.

For larger events requiring more than 20 staff members, we offer experienced Event Managers to oversee operations and maintain seamless coordination. Rest assured, we are fully insured, giving you peace of mind throughout your event.

By using local stewards and marshals, we eliminate unnecessary travel costs while benefiting from their valuable local knowledge to engage confidently with visitors and manage crowds effectively. During your event, you’ll have direct access to a dedicated member of the Envisage team, ready to provide support whenever you need it.

We are committed to ongoing training for our staff, ensuring they uphold the highest standards of professionalism and efficiency at every event.

So what sort of jobs do our event marshals & stewards do?

The most important thing is to ensure that your event runs like clockwork. They are there as a point of contact should anyone need any help. Their duties may include, but are not limited to:-

Assisting in carparks
Directing the public
Meet and greet
Show people to their seats
Customer service
Guest registration and ticket checking
Maintaining visitor and spectator safety
Point of contact
Hand out water and refreshments
Assist in medical situations or evacuations, including providing first aid and coordinating with emergency services
Make sure people leave sites quietly and safely, ensuring the venue is secure post-event
Event stewards and event security staff responding to incidents and emergencies
Assisting and directing guests, providing vital assistance to guests and staff
Following established procedures and maintaining health and security standards at the venue
Being directed by supervisors to manage vehicle movement and crowd flow
The physical nature of the job includes standing for long periods and working outdoors in various venues

Essentially, the staff you hire from us should be the first to arrive and last to leave, and most importantly, make sure everyone is safe and happy.

Do you want to know how to book our Event Marshals or Stewards?

It is as simple as picking up the phone and calling 0844 800 0071 or just as easy complete our online enquiry form below.