‘Above Par’ – Delivering Exceptional Customer Services at the British Masters Open in Southport
professional staff to enhance the experience? Our event and promotional staff are trusted by leading brands and organisers to deliver exceptional support at golf tournaments across the UK, including prestigious venues like Royal St George’s, Southport, and beyond.
Whether it’s welcoming thousands of fans, managing crowd engagement, or supporting sponsor activations, our team ensures every attendee feels part of the occasion. From meet-and-greet services to branded promotions, we help create a seamless and memorable experience.
Why Choose Us for Golf Event Staffing?
- Experienced in high-profile sporting events
- Skilled in fan engagement, hospitality, and brand representation
- Available nationwide, including Southport, Kent, and coastal venues
Our staff have supported events backed by major sponsors, including household names in sports betting, automotive, and retail. We’ve even been part of historic moments in golf, helping brands connect with audiences during unforgettable tournaments.
The Southport Event Team Brief
Essentially, our event staff were to play the role of onsite customer service representatives with an approachable and personable attitude. Working with the brief given by our client the Envisage Promotions team at British Master Open in Southport were to;
- Sell tickets for the event
- Deal confidently with ticket related enquiries
- Scan tickets at entrance points
- Offer assistance throughout the event
There were specific organisational points that our staff had to respond to. For example, all staff were expected on site at 6.30am simply because the legion of golfing fans turn up very early to grab the best spots on the course.
Likewise, the client asked for promotional staff who were experienced in customer service with all the necessary skills that are needed to deal with the public, and in a crowd situation too. Friendly, personable, approachable and extremely well presented, we knew we have the promotional staff who could rise to the challenge.
The Sports Event Outcome
Working outside for the whole day, high energy, constantly dealing with enquiries – promotional staff work hard and this was no exception. We are always proud of what our promotional staff teams achieve and our client also saw the difference that opting for an experienced and knowledgeable customer service team can make.
With golfing fans happy with the support from customer service personnel and helpful officials, the client is happy.